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CANCELLATION

Cancellation Policy

Cancellation

You can only cancel your order after 15 days of Advance Receipt. Cancellation after 15 days requires paying 70% of the total value of PO.


Duplicated order

In any event that you find yourself having placed duplicated orders by mistake or due to system/network malfunction, please inform us before the order(s) is/are dispatched and we would cancel the duplicated order for you as per your request.


Fraudulent Order

We have procedures in place to detect any sign of testing or fraudulent orders. All alleged fraudulent orders will be subject to immediate cancellation whereas the respective user/visitor will be banned from our website unconditionally.


Security Check

As part of our effort to protect the interests of both buyer and seller, we may require you to provide further information or documentation to confirm the genuinity of your order. In any event that the aforementioned procedure is not completed within 5 working days after you placed the order; your order will be automatically cancelled.

 

Return/Reject of faulty/wrong items

15 Days Return Policy

You can exercise the right to return/Reject an order and opt for return/reject within 15days after day of receipt of the goods provided that such request is submitted to us by ticket within the aforementioned period. We will acknowledge receipt of your request and advise you the proper procedure of returning the goods of returning the goods to us. Your order(s) is/are eligible to a replacement subject to below conditions:
 

  1. Goods are purchased from our website. (www.Myriadly.com)
  2. A request for replacement notification is submitted to us by mail and received by us within 15 days upon you receiving of the goods.
  3. Goods are returned with a copy of your receipt/invoice.
  4. Goods are returned with a copy of your return authorization sign and form (along with the receipt/invoice)
  5. Goods are in brand new and undamaged condition* (with all original packaging including all accessories and other material(s)).
  6. Goods must be returned to our specified manufacturer address within 15 days after we acknowledge your request.
  7. Goods returned are confirmed to be faulty after manufacturer inspection.
      

After manufacturer acknowledge and confirm your return request, manufacturer will able to arrange courier/vehicle to pick up the goods from delivery address of your order (unless otherwise specified) and have them returned to manufacturer, without any additional charges.

*Kindly note any Service Charges & subscription fee to website does not cover in refund policy.

*Kindly note that industrial training charges will be refunded in case of we are not able to arrange industrial training within 30 days.

 

 

 

 

 

 

Further Notes

  1. You must take all reasonable care of the goods and return them in its original and undamaged condition.
  2. Consumables, perishables or goods that are affected by hygiene are not eligible for return.
  3. We reserve the rights not to accept a return if they do not satisfy the conditions stated in the return policy.

 

Refund Policy

Upon receiving your returned item, we will inspect the goods. Once approved and the good passes the inspection phase, then your refund according to our cancellation or return policies, will be processed. A credit will be applied to your Credit Card or your original method of payment within a certain amount of days, based on the payment method selected. When we process the refund, a refund email will be sent your order’s email.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again as there may be some delays by the bank.

Then contact your credit card company or the respective payment channel. It may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted. If you have done all the actions above and you still have not yet received your refund, please contact us at support@eglobalcentral.eu.

Material can be returned for replacement to manufacture, in case of quality/quantity issue.